Refund Policy

Effective Date: 21/06/2025

At Happy Ever Careers, we aim to deliver professional and reliable recruitment services tailored to your needs. However, we understand that circumstances may arise where a refund is requested. Please review our refund terms below.

1. Refund Eligibility

Refunds are considered under the following conditions:

• The client cancels a paid recruitment project within 48 hours of payment.

• No services have been delivered or initiated (e.g. candidate sourcing, CV screening, interview arrangement).

• A duplicate payment has been made in error.

2. Non-Refundable Services

Refunds will not be issued in the following cases:

• Services have already begun or been delivered.

• The candidate has been hired and has started the role.

• Jobseeker packages (CV support, coaching) have been provided in full or in part.

• Time-based packages (e.g. consultation hours) have been used.

3. Refund Process

To request a refund, please email us at happyevercareers@gmail.com within 7 days of the transaction with your payment details and reason for the request. We will review and respond within 5 business days.

4. Payment Method

Approved refunds will be issued via the original payment method within 7–10 business days.

5. Questions?

If you have questions about this policy, please reach out:
📧 happyevercareers@gmail.com
📞 0121 227 5018